Whether you hit a snag, want a refund, or just want to tell us what you are writing, there is a channel for it. Pick whichever suits you.
Email for anything that needs a person or a paper trail. Discord and X for the day-to-day of the community.
Kvidha is built by a small, independent studio, so email goes to a real person rather than a ticket queue. We aim to reply within a couple of business days. Refund requests inside the 30-day window are honored without a runaround, so include your purchase email and we will take care of it.
For bugs and feature ideas, the more you can tell us (what you were doing, what you expected, a screenshot) the faster we can help. Discord is often the quickest route for a small question.